What Our Customers Have To Say
Sue Hanks
Maisum Renewable Energy
Reuse Electrical Services have been serving the West Midlands from their Halesowen base for the past 25 years. When they made the move into renewables, their solution was to set up a new business: Maisum Renewable Energy Ltd. “We started Maisum in 2022 because it made sense to have a company dedicated exclusively to that sector,” says Sue Hanks, the company’s administrative assistant. “As well as solar, we’re also offering wind turbine and soon we hope to add heat pump installations to our services. Setting up the new company demonstrated just how serious we were about wanting to go green.” In order to “practice what we preach,” says Sue, our next plan is to upgrade the green credentials of own own premises. To make our offices greener by installing onsite solar power – and we will be introducing electric vans to our fleet.” As Reuse, the business already uses Easy MCS to support their MCS Certification. “We’re hoping we can move everything over to Maisum – all the certification and so on – with just a change of name. I’m sure Easy MCS will help.” Getting MCS Certification was a challenge, says Sue. “It was like the blind leading the blind. We were inexperienced in this and I couldn’t believe the complexity of the documentation. You don’t realise what’s involved until you go through that process. It was only when we started talking to Easy MCS that we realised we were way out of our depth. Much better than doing it on our own.” Sue and the team discovered Easy MCS just prior to their MCS certification assessment when one of their own sub-contractors recommended them. “We couldn’t have got through the process without them, to be honest. Easy MCS not only helped us get through the accreditation but continues to help us now. Uploading the documents is time consuming but everything is one place.” Sue is still a big fan of the service. “If I have a question, I know I’ll get an answer immediately. It’s such an easy portal to use. Our account manager is Tamara Bainbridge, who is always at the end of the phone or email. Nothing is too much trouble for her and I highly recommend anyone to use Easy MCS. The new company is already dealing with customer requests from much further afield than its West Midlands base. “The Channel Islands is probably the furthest we’ve travelled so far.” Maisum is handling requests for a mix of commercial, industrial, and domestic business, with solar for domestic installations the most popular at the moment. Micro wind turbines, EV charging are also part of the portfolio, with plans to add heat pumps in the near future. Overall, Sue is optimistic about the future. “We’re doing pretty well,” she says. “We’re not the cheapest, but we have a high standard that we work to. We deliver the best quality we can.” So far, it’s a formula that’s working.
Louise Bennett
TB Electrics
“Demand is huge at the moment,” says Louise Bennett of TB Electrics. The 15-strong company – split into admin, design, and site teams – has been around for two decades and has witnessed the accelerating transition to renewable energy sources first hand. Based in Warrington, just off the M50, the company serves most of the North-West of England, up to 90 miles from their base. “Renewables are becoming more and more part of what we do,” says Louise. “Solar, EV charging, LED lighting, energy efficiency products…it’s all gone a bit mad!” For the past 11 years, TB Electrics has subscribed to Easy MCS for support with their MCS Certification. “We’ve always been NICEIC approved,” says Louise, “so it was a natural step for us to get MCS Certification, to prove that we work to the right standard.” “We knew that the MCS standards were – and are – quite in depth. Easy MCS makes sure that we have everything that we need and that we’re doing everything properly. They’re a real helping hand.” Louise sees other benefits from the long-standing relationship that TB Electrics has built with Easy MCS. “They’re a one-stop shop you can refer to when you need help. You’ve got someone to call and all the documents you need are all in one place. We also use the service to collate all our training.” “Basically, if we didn’t have Easy MCS, when it came to assessment and inspection, we’d risk being out of sync with MCS requirements. Something could change – like standards or processes – and we might not know about it. Easy MCS keeps us up to date.” And is membership worth the fee? “Yes. Just for the peace of mind. It gives you all the forms, documents, and procedures you need. All in one place.”
Amy Mooney
Managing Director, GasAngel
For the past 16 years we’ve been a traditional heating company, built around gas central heating,” says Amy Mooney, Managing Director of Newcastle-upon-Tyne’s GasAngel. “But, because the way the industry’s moving, we knew we had to shift towards renewables. We made a decision that we wanted to be part of the solution.” Initially, the 6-strong team that serves the North-East started to offset carbon by planting trees. More recently, they’ve moved towards installing heat pumps. “We’ve put all our engineers through the necessary heat pump qualifications,” says Amy. “Now we’re concentrating on design…it’s crucial.” “When we realised we needed MCS Certification, we also quickly realised what a minefield it is. At first I wanted to do everything ourselves, including designing our own QMS. It was just utterly time-consuming. I felt like I’d have to turn it into a full time job for at least six months!” The team carried out a thorough online search to find help and asked other people in the trade to recommend an organisation that could provide the kind of support they needed. “Nearly everyone said Easy MCS were the go-to solution,” says Amy. The personal recommendations chimed with her own instincts, based on what she could see were the available options. “We got especially good feedback on the Easy MCS QMS,” says Amy. “It really has enabled us to work at our own pace to make sure we feel confident that we’re doing everything right.” Amy particularly likes the Installer Toolkit that comes bundled with GasAngel’s subscription to Easy MCS. “It’s really intuitive. Everything’s all in one place and easy to use.” “The other feature I like about Easy MCS is that when you contact them, someone always picks up the phone. The QMS is good and they’re there to help and guide you when needed.” As GasAngel prepares to move with the times and become as successful in renewables as it has been in gas, Amy is glad she chose Easy MCS as a support partner. “Easy MCS is tried and tested. It works. But we’re still in charge of the work. We’re still in control.”
Sharon Moore
Thompson Wind Energy
"The MCS Accreditation Support service we received was excellent and we would definitely recommend it to other companies looking to achieve MCS. The MCS Accreditation Support from Easy MCS is excellent value for money and well worth any company investing in. Our MCS Mentor was excellent, always knowledgeable, efficiency and responsive and the response time to all our queries was also brilliant. We would also highly recommend the online Easy MCS dashboard which we use to manage all our system and communicate with our mentor."
Chris Sharman
Elliotts Sustainable Solutions
The MCS Accreditation Support service we received from Easy MCS was excellent and we would definitely recommend it to other companies looking to achieve MCS. Our MCS Mentor was excellent and the response time to all our queries was also brilliant.
Garry Broadbent
Director, Lifestyle Heating
Lifestyle Heating would highly recommend the services of Easy MCS. We have recently achieved MCS Accreditation without any issues and the support we have received from Easy MCS and their mentoring team has been superb. We initially looked around at the support options available to us but quickly found Easy MCS had the reputation of being the best in the industry and everyone we spoke to gave glowing recommendations. Using Easy MCS was the best decision we made and we have also utilised Easy Green Deal for our Green Deal Accreditation. If you are thinking about going for MCS or Green Deal Accreditation, then look no further, speak to the team at Easy MCS or Easy Green Deal and you will quickly realise their support is unrivalled.
Kevin Fitzpatrick
Managing Director, KKF Ltd
KKF Ltd has had the pleasure of being in association with Easy MCS for a number of years. As a new company just beginning my journey on the entrepreneurial ladder, I have found the support and business knowledge that has been shared with my company by the Easy MCS mentors, to help bring best practice and to establish policies 'pain free' has been invaluable. There support throughout our MCS Accreditation and in on going MCS support over the years is unmatched. It is very rare to find a company like Easy MCS that truly supports and strives to ensure we are ALL successful... To coin a phrase ' no problem is ever too big or too small'. I wish to encourage any business to put faith in this company as not only is there a solid structure with strong policies to ensure success, but also Easy MCS still maintain a flexible and dynamic approach to every business and individual.
Mike Leighton
Alan Leighton Hull Ltd
As a plumbing, heating and solar thermal company we do find it very time consuming and hard work complying with the requirements of today’s accreditation schemes (ie. MCS Accreditation) Getting involved with the Easy MCS team turned out to be help we can’t do without! Fantastic value for money, MCS ongoing support (without waiting or leaving messages) document support and now with online document storage, record management and regular updates when needed. Without the Easy MCS team, our MCS Accreditation would have been a struggle.
Laura Moorhouse
GR33N Ltd
The MCS Accreditation Support we received from Easy MCS was brilliant and we couldn't be more pleased. At GR33N Ltd we are really pleased that we chose Easy MCS as our MCS mentor was always on hand when we needed them. The MCS mentoring team have been at the other end of the phone whenever we have called no matter what the query and we have managed to achieve MCS Accreditation without any hassle. We definitely advise everyone to use Easy MCS as they are clearly the best at what they do.
Barbara Strong
Greenoak Renewable Solutions Ltd
Just to let you know that we have achieved yet another successful MCS assessment with Easy MCS. We have just passed our MCS and are very grateful to you for all your help.
Chris Adams
Olympia Services Ltd
Easy MCS supported us through our MCS Accreditation without any issues. The MCS support and MCS mentoring we received was brilliant and far more beneficial than us trying to achieve MCS alone. The time we saved alone was worth far more than the investment into their excellent service. We also attended a number of renewable training courses which were also of the highest standards. The facilities were fantastic and gave us a real life experience of the technologies we will be installing. I would highly recommend anyone looking to get into renewables, speak to Easy MCS first, the advice you will get is superb.”
Gareth Evans
Olympia Services Ltd
The services we received from Easy MCS were second to none. Easy MCS supported us through our MCS Accreditation including the Renewable Training Courses we required. The support we received from our MCS Mentor was superb and the training courses we attended were brilliant with facilities that are unlike anything I have ever seen. We would highly recommend Easy MCS to anyone looking at getting into renewables, for their MCS Support and Renewable Training Courses.
Gary Fuller
Managing Director, WINAICO
Easy MCS offer the highest quality renewable training courses and MCS Accreditation Support in the UK. We are pleased to be able to work alongside them and recommend our customers on to their services.
Andy Young
Thermal Genius
We are really delighted with all the MCS Accreditation Support we received from Easy MCS. As a small company, establishing an MCS compliant Quality Management System and preparing for the MCS Inspection seemed like quite a daunting task, but Easy MCS provided everything and our MCS Mentor was always on hand to answer our questions. There are few companies to whom I would take time to endorse, but Easy MCS is one of them.
Adrian Troop
Sales & Marketing Director, Nu-Heat UK Ltd
All of us at Nu-Heat have been very impressed with the services offered by Easy MCS. Easy MCS reflects Nu-Heat’s own philosophy of excellent customer service so it was a straightforward decision when it came to creating a working partnership. Easy MCS provides top quality training courses and MCS support & mentoring services and Nu-Heat provides excellent system design and supply with comprehensive technical support – a winning combination for any installer wanting to take advantage of growing opportunities in the renewables sector.
Nicola Kane
Altereco Alternative Energy Solutions Ltd
Our MCS Accreditation Mentor was very helpful and well informed about the MCS Accreditation process. We called our MCS Mentor up numerous times, he was always patient and answered our questions cheerfully and thoughtfully. The whole MCS process was great value for money and took the stress out of our MCS assessment. Overall we are very pleased with our decision to go with Easy MCS.
Adrian Norris
Beresford's Flooring Ltd
We are delighted with the MCS Accreditation package Easy MCS have provided and the MCS support during the MCS audit - Easy MCS have been most helpful and we would recommend you to anyone who is looking for assistance with MCS accreditation.
Ryan Stott
Director, 360 Degree Building Services Ltd
Our MCS Assessment went really well, the MCS Assessor was very impressed with the structure we had in place thanks to Easy MCS. I found it really easy to make sense of off the MCS Quality Management System which contained all our documents and procedures, and by following the training & support from our MCS mentor we passed with no issues. Thanks for all the help.
Bryan Jones
Managing Director, Total NRG
We couldn't be more pleased with how Easy & Straightforward our MCS Accreditation was with Easy MCS. Our MCS Mentor really knew his stuff regarding MCS Accreditation and he even came and ran a bespoke MCS Certification Course for our staff. Our MCS Inspector was very impressed and we passed with flying colours. We have been recognised in Installer Magazine for our success as the quickest ever MCS Accreditation as we achieved it all within 2 weeks thanks to Easy MCS. We would highly recommend MCS Accreditation with the support of Easy MCS as since receiving our MCS Accreditation our phones haven't stopped.
Paul Ellis-Smith
Managing Director, Pro Energy
Many thanks to the Easy MCS team in helping Pro Energy achieve our MCS accreditation. Our MCS Accreditation Mentor was always responsive and objective, it makes business so much easier dealing with personable people. The Director of our MCS Certification body was very impressed by our office systems and loved the design and workmanship of the 4 heatpumps on our site visits. Onwards and upwards now, we are rolling out our sales strategy and look forwards to working alongside you on future projects. What a quick 12 weeks.
Duncan
Managing Director, EnviroMental
Thankyou Easy MCS for your extensive support in getting our company through the MCS Accreditation procedure. The MCS Quality Management System you designed was second to none and not only made it relatively easy to conform to their requirements but also was useful in structuring our internal administration. It was also pleasant as our MCS mentor seemed to be able to cover all the relevant points, in a understandable and genial way, over the phone. Pleasure doing business with you.
Steve Nelsen
Commercial Sales Director, Schüco
Schüco already commits industry leading levels of support, service and training courses for both Solar Thermal and Solar PV (Photovoltaic’s), and we see the partnership with Easy MCS as an additional benefit to our new customers.
Richard Jones
Director, Crown Renewable Energy
Our MCS Accreditation with Easy MCS was really.....Easy! Easy MCS guided our company smoothly through the MCS Accreditation approval (through ELECSA) from the excellent bespoke Quality Management System (QMS) that was put in place right through to commissioning the Solar Installations. Using Easy MCS was the best decision our company ever made as we breezed through the MCS Certification assessment with no hiccups, we are now installing renewable energy technologies and our phone hasn't stopped ringing!! Thanks again Easy MCS, knowing that we had the professionals on board was a real weight off my mind and we can now concentrate on progressing our company and gaining a strong position in one of the fastest growing industries in the world.
Brett Forster – Sales Manager for MCS Certification Body NICEIC
To date, Installers registering with NICEIC who have had prior MCS Accreditation support from Easy MCS, have been extremely successful in passing their MCS Accreditation inspections without any significant issues.